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Automated Victim Notification: Awareness and Use Among Service Providers and Victims

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dc.contributor.author Irazola, Seri
dc.contributor.author Niedzwiecki, Emily
dc.contributor.author Debus-Sherill, Sara
dc.contributor.author Williamson, Erin
dc.date.accessioned 2017-11-27T22:27:34Z
dc.date.available 2017-11-27T22:27:34Z
dc.date.issued 2013
dc.identifier.citation Irazola, Seri; Niedzwiecki, Emily; Debus-Sherill, Sara; Williamson, Erin. (2013). Automated Victim Notification: Awareness and Use Among Service Providers and Victims. ICF International, 4 pgs. en_US
dc.identifier.govdoc NCJ 243840
dc.identifier.uri https://www.ncjrs.gov/pdffiles1/nij/grants/243840.pdf
dc.identifier.uri http://hdl.handle.net/20.500.11990/360
dc.description Research Brief en_US
dc.description.abstract This issue brief reports on an evaluation that surveyed service providers and crime victims about their awareness and use of their jurisdictions’ automated victim notification (AVN) systems, which are intended to provide crime victims timely and accurate information on court events and status changes in the course of their case processing. Generally, survey results show that the concept of AVN is important to service providers and crime victims and is viewed as a valuable service. Both service providers and crime victims expressed strong satisfaction with the AVN and perceived its benefits. The majority of victims reported they would recommend AVN to others. Most service providers (74 percent) reported using AVN systems for registering and/or referring crime victims. In contrast, only 23 percent of victim respondents were registered to receive AVN services. Of the registered victims, 59 percent first heard about AVN through a service provider, and 42 percent reported registering through a provider. Findings suggest that AVN system characteristics are important for service providers in determining their satisfaction with and use of the AVN. This was not the case with victims, however. This finding should be further explored, since it may indicate that victims lack awareness of the services that they are or are not receiving. Survey responses were received from 1,246 service providers in all 50 States and the District of Columbia. They represented diverse types of organizations, geographic service areas, types of victim services provided, and victim populations served. A total of 1,355 responses were received from crime victims. Respondents were from 35 States and the District of Columbia; 89 percent were female; 72 percent reported seeking services for non-violent offenses, and 28 percent reported seeking services for a violent crime (i.e., murder and non-negligent manslaughter, forcible rape, robbery, and aggravated assault). (CVRL Note: See related issue briefs on various characteristics, use, and victim-focused practices in implementing AVN systems: NCJ 243839, NCJ 243842, NCJ 243843, and NCJ 243841.) (NCJRS Abstract) en_US
dc.language.iso en_US en_US
dc.publisher ICF International en_US
dc.relation.ispartof Evaluation of the Statewide Automated Victim Information and Notification Program, Final Report
dc.relation.uri http://hdl.handle.net/20.500.11990/357
dc.subject Survey Results en_US
dc.subject Victim Rights en_US
dc.subject Outcomes en_US
dc.subject Outreach en_US
dc.subject Crime Victim Notification en_US
dc.subject Automated Victim Information and Notification Program en_US
dc.subject Case Management en_US
dc.subject Practitioners en_US
dc.subject Victim Advocates en_US
dc.subject Reentry en_US
dc.subject Parole en_US
dc.subject Domestic Violence en_US
dc.subject Intimate Partner Violence en_US
dc.subject Spouse Abuse en_US
dc.subject Community Perceptions en_US
dc.title Automated Victim Notification: Awareness and Use Among Service Providers and Victims en_US
dc.type Other en_US


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