center for victim research repository

Exploring approaches to service user involvement in sexual violence and domestic violence service

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dc.contributor.author Fish, Julie
dc.contributor.author Szabo, Anamaria
dc.contributor.author Turgoose, Di
dc.date.accessioned 2020-07-31T14:16:11Z
dc.date.available 2020-07-31T14:16:11Z
dc.date.issued 2017
dc.identifier.citation Fish, Julie; Szabo, Anamaria; Turgoose, Di. (2017). Exploring approaches to service user involvement in sexual violence and domestic violence service. De Montfort University - Leicester, 29 pgs. en_US
dc.identifier.uri https://www.dora.dmu.ac.uk/xmlui/bitstream/handle/2086/15011/Final%20%28technical%29%20report%20SUI%20LCC1.pdf?sequence=3&isAllowed=y
dc.identifier.uri http://hdl.handle.net/20.500.11990/1909
dc.description Report en_US
dc.description.abstract The ability for people who use services to have a say in how those services are designed and delivered is increasingly recognised as a quality kite-mark of good provision. The approach aims to give people a voice and to empower them to develop skills and confidence. Alongside this strengths based perspective, services, where there are high levels of involvement,are more likely to address the concerns of the people they are intended to serve in ways that fit with their needs and circumstances. In some cases, service users are involved in making decisions on equal terms to providers and commissioners of services....In the UK, the approach and activity is known by diverse terms including co-production, participation and service user involvement. Service user involvement is sometimes confused with client centred practice, complaints and appeals procedures. Several models have emerged which serve to illustrate different levels of engagement and purpose in relation to SUI activities and partnerships with service providers. Often presented as a rising scale/ladder of service user autonomy and control, this report will use an amended version of the original Arnstein model to critically reflect on the data collected...This pilot project aims at aligning metrics for SUI to enable commissioners to have a sense of the extent to which service providers involve service users in the delivery of sexual violence and domestic violence (SVDV) services across LCC. We identified our research question as: “How can SVDV service providers enable users to be involved in the delivery of their services?” In particular, the project research team aimed to explore what SUI currently looks like in service provision alongside exploring the different views that service users might have on how SUI could look like for them. (Author Text) en_US
dc.language.iso en_US en_US
dc.publisher De Montfort University - Leicester en_US
dc.subject Focus Groups en_US
dc.subject Service User Engagement en_US
dc.subject Service User Involvement en_US
dc.subject Victim-Activist en_US
dc.subject Client Participation en_US
dc.subject Victim Services en_US
dc.subject Sexual Violence en_US
dc.subject Domestic Violence en_US
dc.subject Collaboration en_US
dc.subject Community-engaged en_US
dc.subject Co-production en_US
dc.title Exploring approaches to service user involvement in sexual violence and domestic violence service en_US
dc.type Other en_US


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