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Unmet needs and service satisfaction of victim support for the direct and indirect victims of serious violence: Results from a cross-sectional survey in Taiwan

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dc.contributor.author Huang, Lanying
dc.date.accessioned 2020-06-23T20:03:26Z
dc.date.available 2020-06-23T20:03:26Z
dc.date.issued 2018
dc.identifier.citation Huang, Lanying. (2018). Unmet needs and service satisfaction of victim support for the direct and indirect victims of serious violence: Results from a cross-sectional survey in Taiwan. PLoS One: 13(2), e0192905. https://doi.org/10.1371/journal.pone.0192905 en_US
dc.identifier.uri https://journals.plos.org/plosone/article/file?id=10.1371/journal.pone.0192905&type=printable
dc.identifier.uri http://hdl.handle.net/20.500.11990/1841
dc.description.abstract Victim support services, in mature societies, aim to help victims recover after suffering a traumatic event. The effectiveness of victim support has traditionally been evaluated through rates of service utilization and incidence of psychopathology such as posttraumatic stress disorder. The current study, instead, inquires into service users’ unmet needs and satisfaction, and identifies factors that mediate such subjective measures, using data from a national cross-sectional survey on victims and surviving families of violent crime in Taiwan in 2011. The results reveal: 1) a gap between available and expected services, and 2) a correlation between service utilization and satisfaction, both consistent with previous studies. In addition, the current study identifies unsatisfied service users: They are homicidally bereaved, live with their spouse, suffer from post-crime financial distress and are still waiting for a court verdict on the incident. Victim support that helps victims heal through tailored services incorporating relationship counseling is proposed. (Author Abstract) en_US
dc.language.iso en_US en_US
dc.publisher PLoS One en_US
dc.subject Survey Results en_US
dc.subject Violent Crime en_US
dc.subject Violent Victimization en_US
dc.subject Trauma en_US
dc.subject Victim Services en_US
dc.subject Effectiveness en_US
dc.subject Unmet Needs en_US
dc.subject Victim Satisfaction en_US
dc.subject Barriers to Service en_US
dc.subject Service Utilization en_US
dc.subject Victim Assistance en_US
dc.subject Bereaved en_US
dc.subject Homicide Survivors en_US
dc.subject Co-victimization en_US
dc.subject Co-victims en_US
dc.subject Covictims en_US
dc.subject Covictimization en_US
dc.subject Loved Ones en_US
dc.subject Financial Impact en_US
dc.subject International en_US
dc.subject Taiwan en_US
dc.title Unmet needs and service satisfaction of victim support for the direct and indirect victims of serious violence: Results from a cross-sectional survey in Taiwan en_US
dc.type Article en_US


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