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Vermont Victims Compensation Program: A Needs Assessment for People with Disabilities

Show simple item record Bellas, Marcia 2019-01-29T22:22:54Z 2019-01-29T22:22:54Z 2015
dc.identifier.citation Bellas, Marcia. (2015). Vermont Victims Compensation Program: A Needs Assessment for People with Disabilities. Crime Research Group and Vermont Center for Crime Victim Services, 61 pgs. en_US
dc.description Report Statistical Analysis Center (SAC) en_US
dc.description.abstract The Crime Research Group (CRG) conducted the Needs Assessment phase of this initiative, in consultation with VCCVS staff and a project advisory committee consisting of service providers representing agencies that serve people with disabilities and/or seniors. The needs assessment was designed to identify ways to increase awareness of the Victims Compensation Program among the general population and underserved populations, and identify ways to make the application and provision of services more accessible. The project had three components: 1) convening focus groups with people with disabilities and seniors; 2) surveying service providers; 3) and surveying applicants to the Victims Compensation Program...Approximately three-quarters of respondents said that their last application to the Victims Compensation Program was approved. Of those, approximately two-third received as much compensation as they requested. Fifteen percent of respondents said they requested compensation for a loss or expense that was not covered by the program...Knowledge of the Victims Compensation Program was low among focus group participants (two of 29 individuals), and among program applicants prior to their becoming the victim of a crime (fewer than 10 percent)....These findings underscore the importance of educating service providers about the program and using existing networks/resources, particularly among those who serve victims, people with disabilities and/or seniors, but also the general public. A variety of application and service provision strategies and methods are needed to appeal to people with different needs and abilities, and to increase accessibility overall. Across the three groups, the assistive device most frequently cited as making an application process easier was an on-line fillable application form (appropriate for a screen reader), as well as large print forms. It is critical not to forget those who avoid technology or use it only minimally, and to recognize that variation in needs and abilities exists between but also within disability categories (e.g., not all who are Deaf or hard of hearing use American Sign Language). The type of support most desired was not technological, however, but getting help from a program staff member or a knowledgeable service provider in one’s community. Individuals across groups also suggested simplifying the application form and process, and following-up with those who requested an application. Conventional methods of communicating with program staff while receiving services were clearly favored by program applicant survey respondents. Phone calls were preferred by more than half of respondents, while one-quarter selected email or mailed letters in large print. Applicants who indicated that they had a disability were significantly less likely to prefer communicating by letter or email than those who did not identify themselves as having a disability...Among focus group participants, those who are “well connected” tend to prefer email or cell phone/text communications, while those who are less well connected prefer mail (USPS), a personal visit or a phone call. Asked why some people with various types of disabilities and seniors don’t report crimes, responses among service providers varied by the group specified. The most frequently cited reason was being told not to/threatened/too afraid for people with physical disabilities and seniors; not knowing how/who to report to for people with intellectual/ developmental disabilities and people who are blind/visually impaired; believing that nothing will happen for people with mental illness; and difficulties communicating for people who are Deaf/hard of hearing.(Author Text) en_US
dc.language.iso en_US en_US
dc.publisher Crime Research Group (CRG) en_US
dc.subject Needs Assessment en_US
dc.subject Focus Group en_US
dc.subject Survey Results en_US
dc.subject Compensation en_US
dc.subject Compensation Claims en_US
dc.subject Compensation Awards en_US
dc.subject Compensable Expenses en_US
dc.subject Financial Assistance en_US
dc.subject Underserved Populations en_US
dc.subject Marginalized Populations en_US
dc.subject Disabled en_US
dc.subject Disabilities en_US
dc.subject Impairment en_US
dc.subject Deaf en_US
dc.subject Hard-of-hearing en_US
dc.subject Visually Impaired en_US
dc.subject Vision Loss en_US
dc.subject Public Awareness en_US
dc.subject Gaps in Knowledge en_US
dc.subject Outreach en_US
dc.subject Networking en_US
dc.subject Interagency Collaboration en_US
dc.subject Public Education en_US
dc.subject Technology en_US
dc.subject Victim Services en_US
dc.subject Victim Input en_US
dc.subject Victim Needs en_US
dc.subject Effectiveness en_US
dc.subject Efficiency en_US
dc.subject Application Process en_US
dc.subject Barriers to Reporting en_US
dc.subject Barriers to Service en_US
dc.subject Accessibility en_US
dc.subject Community Perceptions en_US
dc.subject Community Involvement en_US
dc.subject Survivors en_US
dc.subject Violent Victimization en_US
dc.subject Costs of Crime en_US
dc.subject Mental Health Counseling en_US
dc.subject Medical Consequences en_US
dc.subject Lost Wages en_US
dc.subject Long-term Needs en_US
dc.subject Short-term Needs en_US
dc.subject Social Support en_US
dc.subject Individualized Support en_US
dc.subject Statistical Analysis Center en_US
dc.title Vermont Victims Compensation Program: A Needs Assessment for People with Disabilities en_US
dc.type Other en_US

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